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Results

Real results. Real organisations.

You've heard big promises before. So here are two named clients, and the numbers behind them.

No composite stories. No anonymous logos. Just the problem they had, what we did, and what changed.

Singapore skyline across Marina Bay
500
Professionals
Singapore. Where the IDC pilot began, one team at a time.
IDC · 500 professionals · Asia Pacific, Europe, the Americas

100% CRM adoption at a $500M company.

The problem. A global organisation with 500 sales professionals, and a CRM the team didn't fully trust or use. Leaders couldn't see which deals were real.

What we did. We started with one pilot in Singapore. It spread to Australia, China, Malaysia, India, then North America. IDC's Salesforce team built the method straight into their CRM.

What changed. Adoption reached 100%. Bookings grew. And the standard stuck, because the managers own it. IDC Asia Pacific remains a long-term client.

500
Professionals trained
100%
CRM adoption
+15%
Bookings growth
"This project has been a resounding success for our company globally. It is now part of our culture."

Eva Au · Managing Director · IDC Asia Pacific

Where it started

The Singapore pilot, where it all began. My mentor Steve Mulch in the room with the IDC team, turning a method into a daily habit. From there it travelled to Beijing and across the region.

Steve Mulch teaching the IDC Singapore sales team
IDC team members smiling with thumbs up at the workshop table
IDC sales team listening closely during the workshop
IDC participant giving a thumbs up
Two IDC participants working through a worksheet together
Three IDC leaders smiling together at the workshop
IDC participant working on his own pipeline
Tina and Joon from IDC during the workshop
IDC sales leader speaking during the Beijing workshop
Wide view of an IDC workshop room
IDC Singapore workshop in progress
IDC Singapore workshop in progress
IDC Singapore workshop in progress
IDC Beijing workshop in progress
IDC Beijing workshop in progress
Dessert cup reading IDC Elite Team, served at the Beijing workshop
Pacnet (Telstra) · 125 salespeople · Asia Pacific

One standard. Six countries.

The problem. 125 salespeople across six countries, each with its own language, culture and way of reading a pipeline. Reviews were polite, and the forecast suffered.

What we did. We built one pipeline standard that every manager enforced, in every market, every week.

What changed. Pipeline reviews went from diplomatic to accurate. And the business changed with them.

125
Salespeople
6
Countries · one standard
5
Languages deployed
"Before Robert, our pipeline reviews were diplomatic. After, they were accurate. That is a different business."

Cardi Prinzi · VP Sales · Pacnet (Telstra)

What these clients had in common

They were tired of guessing.

Both had good people and full pipelines. Both had forecasts they couldn't fully trust.

Neither needed more training. They needed a standard their managers could hold.

If that sounds like you, you're in good company.

Start Here

Your organisation could be next.

Both engagements began the same way: a 30 minute conversation. Free, with no obligation.

I'll reply personally within 24 hours. Not an assistant. Not a bot. Me.

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