Privacy Policy

Who is responsible

This website is operated by Robert Roseberry, doing business as Sales Achievements, in Montréal, Québec, Canada. Robert Roseberry, owner, is the person in charge of the protection of personal information. Contact: robert@salesachievements.com · 1-514-244-4290.

What we collect and why

Contact form: name, email and what you tell us about your pipeline, to reply to you and see whether we can help.
Checklist request: first name, email and company, to send you the checklist. Occasional insight emails only if you tick the separate consent box.
Leadership program sign-up: name, email, company, role, your choice and notes, to send your assessment link and book your debrief.
Emails you send us: to answer you.
Analytics cookies, only if you accept: pages viewed, device type and approximate location, to understand how the site is used. Nothing is collected if you decline.

We collect only what we need for these purposes. We never sell personal information and we do not make automated decisions about you.

Cookies

Google Analytics cookies are set only after you click Accept in the cookie banner. If you decline or ignore it, no analytics cookies are set. Embedded Vimeo videos may set Vimeo cookies when you play a video. You can change your choice at any time with the button below or by clearing this site's data in your browser.

Service providers and transfers outside Québec

We share personal information only with providers that help us run this site, and only for the purposes above:

FormSubmit (United States): delivers form submissions to our email.
Google Analytics (United States): website statistics, only with your consent.
Vimeo (United States): video playback.
Bluehost (United States): website hosting.
Titan: business email.

These providers may store information outside Québec and Canada, including in the United States, where it may be subject to local laws. We choose providers with recognized security practices and limit what we send them.

How long we keep it

Contact and program messages: 24 months after our last exchange, or longer if we work together and the law requires us to keep business records.
Insight email list: until you unsubscribe, or after 24 months without any interaction.
Analytics data: no longer than 14 months.

When information is no longer needed, we delete it or make it anonymous.

Your rights

You can ask to access, correct or delete your information, withdraw your consent, receive your information in a structured, commonly used format, or ask us to stop disseminating it. Write to robert@salesachievements.com; we reply within 30 days. You may also complain to the Commission d'accès à l'information du Québec, the Office of the Privacy Commissioner of Canada or, in Europe, your data protection authority.

Marketing emails (CASL)

We send commercial emails only with your consent. Every email identifies us and lets you unsubscribe in one step; you can also reply "unsubscribe".

Security and incidents

The site uses HTTPS, form data is not stored on our web server, and our accounts are protected. If a confidentiality incident creates a risk of serious injury, we will notify you and the Commission d'accès à l'information as the law requires.

Children

This site is intended for business professionals and is not directed at children under 14.

Changes

We will post any update on this page with a new effective date.